FAQ

Find your answers here

How long does shipping take?

Shipping times vary based on your location and the shipping method selected at checkout:

Standard Shipping: Typically 5-10 business days

Delivery times may be affected by factors such as holidays, weather conditions, or carrier delays. You’ll receive a tracking number once your order has shipped for real-time updates.

I'd like to return or replace my order.

We’re happy to help with your return or replacement!

Returns: You can return your item within 14 days of delivery for a refund, as long as it’s in its original condition.

Replacements: If your item arrived damaged or defective, we’ll replace it at no extra cost.

To start a return or replacement, please contact our support team with your order number. We’ll provide a return label and guide you through the process.

Let us know how we can assist you further! 😊

How long will it take to ship my order?

Orders are typically processed within 1 business days before shipping. Delivery times depend on your selected shipping method:

Standard Shipping: 5-10 business days

You'll receive a tracking number once your order ships for real-time updates. If you need faster delivery, let us know—we’re happy to help! 🚚

I'm having issues placing an order.

Sorry for the trouble! Here are a few things to check if you're having issues placing an order:

Payment Issues: Ensure your card details are correct and that your bank isn’t blocking the transaction.

Address Errors: Double-check that your shipping and billing addresses are entered correctly.

Website Glitches: Try refreshing the page, clearing your cache, or using a different browser.

Out-of-Stock Items: If an item is unavailable, it may need to be removed from your cart to proceed.